Privacy Policy
Information on the processing of personal data
Last updated:
Introduction
This Privacy Policy describes how Roma Escape collects, uses, and protects personal information from users who visit our website, including the contact form, account area (where available), and tour booking flows.
We are committed to protecting your privacy. Any information you are asked to provide will be used only in accordance with this policy.
Data controller
The controller of personal data collected through this site is Roma Escape, represented by its legal representative.
To exercise GDPR rights or for privacy-related requests, use the contact details on our Contact Us page. We will respond within a reasonable time.
Legal basis and retention
We process personal data only when a valid legal ground applies, including: performance of a contract or pre-contractual measures; compliance with legal obligations; consent where required (e.g. newsletter or non-essential cookies); legitimate interests where applicable and not overridden by your rights.
We keep data only for as long as needed for the purposes for which it was collected and in any case within legal limits. After that period, data is deleted or anonymized.
Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Sensitive information is transmitted over secure connections where applicable.
Data we collect
We may collect the following information:
- Name and surname
- Contact information (email, phone number)
- Demographic information where relevant
- Browsing and site usage data
- Cookies and similar technologies
How we use your data
We use the information collected to:
- Provide and manage our services (e.g. tour bookings)
- Improve our products and services
- Send administrative communications
- Respond to your requests
- Personalize your experience on the site
Your rights
Under the GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
- Objection: Object to processing of your data
Questions?
To exercise your rights or for any privacy-related question, please contact us.
Contact Us